These terms and conditions govern all enrolments with KT Education Centres and apply to all students and their parents/guardians.

 

1. Services Provided

KT Education offers tutoring services across a range of subjects from Foundation Kinder to Year 12, as well as specialist programs including UCAT, MMI interview preparation, Selective School Exam, Scholarship Exam, and NAPLAN preparation.

All class sessions follow a structured program written and developed by KT Education. These programs are the intellectual property of KT Education Australia P/L (ACN 605 671 690) and are protected by copyright. Programs are provided exclusively for the use of currently enrolled KT Education students and must not be shared, reproduced, distributed, or used for any other purpose without prior written permission from KT Education.

Homework is set each session for students to complete and submit for correction.

 

2. Enrolment

Enrolment is confirmed upon receipt of a completed enrolment form and, where applicable, payment of the enrolment fee. KT Education reserves the right to decline any enrolment application.

Students may be required to complete a diagnostic assessment prior to enrolment to determine the most suitable class level and program.

 

3. Fees & Payment

3.1 Fees are charged per term. Alternative payment arrangements will only be considered under special circumstances discussed with KT Education in advance and confirmed in writing. Fee schedules are reviewed periodically and are subject to change with reasonable notice.

3.2 Invoices for group classes are issued after the second week of term. Invoices for private tuition are issued immediately upon booking.

3.3 Payment is due by the date specified on the invoice. Payment is to be made via bank transfer to the account details provided on the invoice.

3.4 A late payment fee may apply to accounts not settled within 14 days of the due date.

3.5 Fees are non-refundable except as set out in Section 4 (Refunds) or as required by Australian Consumer Law.

3.6 KT Education reserves the right to withhold access to classes or materials where fees remain outstanding.

 

4. Refunds

4.1 Refunds will not be provided for missed classes due to student absence, unless a makeup class has been arranged and the student was unable to attend that makeup class.

4.2 If KT Education cancels a class and is unable to offer a suitable makeup session, a pro-rata fee credit or refund will be issued.

4.3 Where a student withdraws from a program mid-term, fees already paid for completed sessions are non-refundable. Fees paid in advance for remaining sessions may be refunded at KT Education's discretion, less any applicable administration fee.

4.4 Refund requests must be submitted in writing to info@kteducation.vic.edu.au. Approved refunds will be processed within 14 business days.

4.5 This policy does not limit any rights the student or parent/guardian may have under the Australian Consumer Law.

 

5. Class Placement & Changes

5.1 KT Education reserves the right to place students in the most appropriate class level based on diagnostic assessment results and tutor recommendations.

5.2 Students may be moved to a different class level if their performance indicates a more suitable placement. Parents/guardians will be notified prior to any such change.

5.3 Class timetables, tutors, venues, and delivery modes (in-person or online) may be subject to change. KT Education will provide reasonable notice of any such changes.

 

6. Cancellations & Makeup Classes

6.1 Group Classes (Standard Timetabled Sessions)

Fees are charged regardless of student attendance. Makeup classes may be offered at KT Education's discretion and are subject to availability. Makeup classes are not guaranteed and will not be provided as a matter of course.

6.2 Private Tuition (1:1)

For private one-on-one tuition sessions, a minimum of 48 hours' notice is required to cancel or reschedule a session. Cancellations made with less than 48 hours' notice will be considered a late cancellation and the full session fee will be charged.

6.3 Semi-Private Tuition (1:2, 1:3, 1:4)

Where tuition is delivered to a small group of students (1:2, 1:3, or 1:4), the session fee applies to all enrolled students regardless of individual attendance. If one or more students cancel but the session proceeds for the remaining student(s), all students in the group will be charged for that session. A minimum of 48 hours' notice is still required for any cancellation request; however, a fee reduction or makeup class will only be considered at KT Education's sole discretion where the entire group cancels with sufficient notice.

6.4 General

KT Education reserves the right to cancel or reschedule sessions due to tutor illness, public holidays, or unforeseen circumstances. In such cases, a makeup class or fee credit will be provided.

 

7. Student Conduct

7.1 Students are expected to attend classes punctually, behave respectfully toward tutors and fellow students, and complete homework set each session.

7.2 KT Education reserves the right to terminate enrolment without refund if a student's behaviour is deemed disruptive, harmful, or disrespectful to staff, other students, or property.

7.3 Any bullying, harassment, or discrimination — whether in-person or online — will not be tolerated and may result in immediate termination of enrolment.

 

8. Parent/Guardian Responsibilities

8.1 Parents and guardians are responsible for ensuring students attend classes on time and are collected promptly at the end of each session.

8.2 Parents and guardians must notify KT Education of any relevant medical conditions, learning needs, or changes in contact details at the time of enrolment and promptly thereafter.

8.3 KT Education does not provide supervision outside of scheduled class times. Parents and guardians are responsible for the safety of their children before and after sessions.

 

9. Communication

9.1 KT Education will communicate with parents and guardians via email, phone, or SMS regarding enrolment, fees, timetables, and student progress.

9.2 Parents and guardians are responsible for ensuring contact details held by KT Education are current and accurate.

9.3 Important notices regarding fee changes, program updates, or policy changes will be communicated with reasonable notice.

 

10. Online Classes

10.1 KT Education offers tuition via online platforms. Students are required to have access to a suitable device, stable internet connection, and any required software or materials prior to the commencement of online sessions.

10.2 KT Education is not responsible for technical issues arising from the student's equipment, internet connection, or third-party software.

10.3 Online sessions are subject to the same attendance, cancellation, and fee policies as in-person sessions.

 

11. Photography & Media

11.1 From time to time, KT Education may take photographs or videos at its centres or events for use in promotional and marketing materials, including on its website and social media platforms.

11.2 By enrolling, parents/guardians provide consent for their child's image to be used for such purposes unless they notify KT Education in writing that they do not consent.

11.3 KT Education will not share or sell student images to third parties for purposes unrelated to KT Education.

 

12. Privacy

12.1 KT Education collects personal information for the purposes of providing tutoring services, managing enrolments, and communicating with parents and guardians.

12.2 Personal information is handled in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. KT Education will not disclose personal information to third parties without consent, except as required by law.

12.3 Parents and guardians may request access to or correction of their personal information by contacting KT Education at info@kteducation.vic.edu.au.

 

13. Intellectual Property

13.1 All programs, materials, worksheets, exam papers, and resources produced or used by KT Education are the intellectual property of KT Education Australia P/L and are protected by copyright.

13.2 Materials must not be reproduced, shared, sold, or distributed in any form without the prior written consent of KT Education.

13.3 Unauthorised use or distribution of KT Education materials may result in immediate termination of enrolment and may constitute a breach of the Copyright Act 1968 (Cth).

 

14. Termination of Enrolment

14.1 Parents/guardians may withdraw a student from KT Education by providing written notice to info@kteducation.vic.edu.au. Notice should be provided before the commencement of a new term where possible.

14.2 KT Education reserves the right to terminate a student's enrolment at any time for reasons including non-payment of fees, persistent non-attendance, or breach of these Terms & Conditions.

14.3 Where enrolment is terminated by KT Education for reasons other than student misconduct or fee default, a pro-rata refund for unused prepaid sessions will be provided.

 

15. Liability

15.1 KT Education takes reasonable care to provide a safe and supportive learning environment. However, KT Education is not liable for any loss, injury, or damage incurred by students while on KT Education premises or online, except where caused by the negligence or wilful misconduct of KT Education staff.

15.2 KT Education is not responsible for any loss of personal belongings on its premises.

15.3 To the maximum extent permitted by law, KT Education's liability is limited to the re-supply of the relevant services or a refund of fees paid for those services.

 

16. Indemnity

Parents/guardians agree to indemnify and hold harmless KT Education, its directors, employees, and tutors against any claims, losses, or damages arising from a breach of these Terms & Conditions or from the actions of the enrolled student.

 

17. Amendments to Terms & Conditions

17.1 KT Education reserves the right to amend these Terms & Conditions at any time. Updated terms will be published on the KT Education website and will take effect from the date of publication.

17.2 Continued enrolment following publication of updated terms constitutes acceptance of the revised Terms & Conditions.

 

18. Referral Program

18.1 KT Education operates a referral program. Current families who refer a new student who successfully enrols are eligible for a fee credit as specified by KT Education at the time of the referral.

18.2 The referral credit will be applied to the referring family's account upon confirmation of the new student's enrolment and payment of their first invoice.

18.3 The referral program is subject to change or withdrawal at any time at KT Education's discretion.

 

19. Force Majeure

KT Education will not be held liable for any failure or delay in providing services due to circumstances beyond its reasonable control, including but not limited to natural disasters, public health emergencies, government-mandated closures, or power outages. In such circumstances, KT Education will make reasonable efforts to offer alternative arrangements, including online delivery or rescheduled sessions.

 

20. Governing Law

These Terms & Conditions are governed by the laws of the State of Victoria, Australia. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of Victoria.

 

21. Contact

For any enquiries regarding these Terms & Conditions, please contact:

email: info@kteducation.vic.edu.au

website: www.kteducation.vic.edu.au

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Last updated: October 2026